2021 Review of Service Framework

In 2021 Airways consulted on our Service Framework which sets out the services we provide and who pays for them.

The Service Framework was last reviewed in 2012 so a review was needed to ensure it remains fit for purpose.  

14 submissions and three subsequent cross-submissions were received.

The feedback from submitters was that there was nothing to suggest we need to make any substantial changes to our current Service Framework.

We appreciate the time submitters took to respond to us in a thoughtful and constructive manner.

More information on the consultation, submissions and the decision document can be read below.

Consultation documents 

Service Framework Review Consultation Paper

Proposed Revised Airways Service Framework

Decision document

Service Framework Decision Paper

Service Framework 2021

Submissions

Air New Zealand 

Auckland International Airport Limited

Aviation NZ 

Board of Airline Representatives of NZ (BARNZ)

Christchurch International Airport Limited 

Civil Aviation Authority of New Zealand (CAANZ)

International Air Transport Association (IATA)

Kapiti Airport

Nigel Fitzhardinge

NZ Air Line Pilots' Association (NZALPA)

NZ Airports Association 

NZ Aviation Federation 

Rotorua Regional Airport Limited 

Wellington Airport 

Cross-submissions

Aviation Marine Engineers Association (AMEA)

NZ Airports Association 

Rotorua Regional Airport Limited